Tech Support & Repair
Tech problems? We come to you.
No confusing jargon. No hauling your computer across town. Patient, local help for the everyday technology you already use — at home or in a small office.
- Seniors
- People who aren’t comfortable with technology
- Busy homeowners
- Families helping older parents
- Home offices
- Very small businesses
Computer Help
Slow, crashing, or throwing error messages you don’t understand? We sort it out.
See detailsNew Device Setup
A new computer, phone, or tablet — set up properly and explained in plain English.
See detailsWi-Fi & Networking
Wi-Fi that drops, dead zones in the back room, a router that needs replacing.
See detailsPrinters & Peripherals
The printer that won’t print, the scanner nobody can find, the second monitor.
See detailsData & Backups
Move your files and decades of family photos safely — and set up a real backup.
See detailsEmail & Accounts
Email that stopped working, accounts that won’t sync, calendars and contacts.
See detailsSecurity & Scam Help
Malware cleanup, security basics, and learning to spot the scams before they get you.
See detailsSmart Home & TV
Smart speakers, doorbells, cameras, thermostats, streaming, and Smart TVs.
See detailsTechnology Lessons
Not everything has to be broken. Patient, one-on-one help to learn your devices.
See detailsA closer look
Everything we help with, in plain English.
Printers & Peripherals
The printer that won’t print, the scanner nobody can find, the second monitor.
- Printer setup (wired and wireless)
- Scanner setup
- External drives
- Monitors and multi-screen setups
- Keyboards, mice, and accessories
- Driver and software troubleshooting
Data & Backups
Move your files and decades of family photos safely — and set up a real backup.
- File and photo transfers between devices
- External storage setup
- Backup configuration
- Time Machine setup (Mac)
- Cloud backup setup
- Basic file organization
We handle everyday transfers and backups. We don’t offer advanced forensic data recovery — that requires specialized tools and labs.
Email & Accounts
Email that stopped working, accounts that won’t sync, calendars and contacts.
- Email setup on your computer and phone
- Syncing across devices
- Basic account troubleshooting
- Calendar and contact setup
Security & Scam Help
Malware cleanup, security basics, and learning to spot the scams before they get you.
- Malware scans and removal
- Removing unwanted software and browser junk
- Security software setup
- Operating-system updates
- Password manager setup
- Two-factor authentication
- Plain-English scam awareness (fake “Microsoft support,” gift-card scams, phishing, and more)
We will never ask for your banking password, card PIN, or other sensitive credentials we don’t need.
Why people trust us
Someone you’re comfortable letting in the door.
Especially when we’re working in your home or with your personal devices, trust matters more than anything. Here’s how we earn it.
Local & personal
You work with a real local person — the same familiar face when something else comes up.
Plain-English help
We explain what happened without the jargon, and we never make you feel behind for asking.
Respect for privacy
We only access what’s needed to solve the problem — and never ask for passwords or card numbers we don’t need.
Clear & upfront
Professional communication and receipts, with pricing confirmed before any billable work begins.
Service & pricing
Simple service, honest pricing.
We’re finalizing straightforward tech-support pricing now. In the meantime, tell us what you need and we’ll give you the cost up front — always confirmed before any billable work.
In-Home Visit
We come to you, diagnose the problem, and fix what we can on the spot.
- We travel to your home or office
- Patient, plain-English help
- Pricing confirmed before any billable work
- No hauling equipment across town
Setup & Data Transfer
New computer set up right and your files moved over safely.
- New computer or device setup
- File and photo transfer
- Accounts, email, and software
- A walkthrough so you know how to use it
Technology Lessons
One-on-one, at your pace. Nothing has to be broken.
- Learn your phone, laptop, or TV
- Organize your photos
- Set up video calling with family
- Ask anything — no question is too basic
Maine Tech Mobile Care
A future membership for priority scheduling and regular technology checkups.
- Priority scheduling
- Periodic technology checkup
- Security & backup check
- Preferred customer status
A future membership for regulars. Not available to purchase yet — pricing to be announced.
Compare your options
Know the cost of the alternatives.
Before you spend an afternoon comparison-shopping, here’s roughly what the common options cost. This is here to help you compare — not to knock anyone. When our pricing is finalized, it’ll slot right in.
| Service | Geek Squad | Southern Maine average | Maine Tech Mobile |
|---|---|---|---|
| Computer setup | $39.99 est. | $75–$110/hr | Contact for pricing |
| Data backup or transfer | $99.99 est. | $50–$100 flat | Contact for pricing |
| Virus / malware removal | $149.99 est. | $120–$150 flat | Contact for pricing |
| System tune-up | $99.99 est. | $85–$120 flat | Contact for pricing |
| Wi-Fi / home network setup | $99.99 est. | $90–$130/hr | Contact for pricing |
| In-home visit / diagnostics | from $149.99 est. | varies by provider | Contact for pricing |
| Smart-home device setup | from $99.99 est. | $75–$150 flat | Contact for pricing |
| One-on-one training | $39.99 / 30 min est. | $60–$90/hr | Contact for pricing |
Questions
Tech Support FAQ
Do you come to my home?
Yes. Maine Tech Mobile is an in-home service — we come to you across Southern Maine. There’s no need to disconnect your computer and haul it across town.
What kinds of technology can you help with?
Computers (Windows and Mac), Wi-Fi and networking, printers, phones and tablets, smart TVs and streaming, smart-home devices, email, backups, security, and one-on-one lessons.
Do I need to disconnect my computer or bring anything anywhere?
No. That’s the whole point — we come to your home or office and work with your technology right where it lives.
Can you help me learn how to use a device?
Absolutely. Not everything has to be broken. We offer patient, one-on-one technology lessons — your phone, a new laptop, photos, video calling, and more.
Do you work with both Windows and Mac?
Yes, we help with both Windows PCs and Macs, plus iPhones, Android phones, and tablets.
Can you help small businesses too?
Yes. Very small businesses without an IT department can get computer setup, printers, Wi-Fi, email, backups, and basic security help. See Small Business Tech Support.
What areas do you serve?
We serve homes and businesses across Southern Maine. Not sure if you’re in range? Just ask.
How does pricing work?
We’re finalizing simple, straightforward tech-support pricing now. In the meantime, contact us for current pricing — and we’ll always confirm the cost before any billable work begins.
Is my personal information safe with you?
Yes. We respect your privacy, only access what’s needed to solve the problem, and will never ask for your banking password, card PIN, or other sensitive credentials we don’t need.
Tell us what drives you crazy.
What’s the repetitive task everyone in your business hates doing? Tell us what’s wasting time or costing customers — we’ll figure out whether technology can fix it.
Tell Us Your ProblemTech problems? We come to you.
No confusing jargon. No hauling your computer across town. Patient, local help for the technology you use every day.
Request Tech Help